Clear language isn’t enough. In leadership, what actually drives clarity is congruency—when your words, tone, expression, and body language all align.
In this episode of the Revolving Change Podcast, Jorge Loebl and Joanna Edera explore the disconnect that happens when communication is technically correct but emotionally or physically off. Whether it’s misread tone, contradictory posture, or unintended intensity, misalignment between verbal and nonverbal communication breaks trust—even when the message is right.
Key Insight: Congruent communication isn’t about being perfect. It’s about being aligned. If what you say doesn’t match how you say it, people will believe the nonverbal cues every time.
This episode explores:
- Why nonverbal signals often override spoken content—and what leaders can do about it
- The impact of tone, body language, and delivery under stress
- How cultural dynamics, unconscious patterns, and lack of preparation distort your message
- Strategies to bring congruency into leadership conversations, team meetings, and high-stakes communication
Watch the Full Podcast Episode
Jorge and Joanna share examples of leaders whose words were correct—but whose delivery sent a very different signal. They walk through tools for increasing self-awareness and building alignment between content and presence.
Prefer to Listen On-the-Go?
Whether you’re leading a team, presenting to stakeholders, or managing a tough conversation, this episode will help you spot—and close—the congruency gap that most professionals overlook.
Final Thought: You’re Always Communicating—Even When You’re Silent
It’s not just about having the right message.
It’s about ensuring that everything surrounding that message reinforces it.
Misalignment isn’t always intentional—but it’s always impactful. Congruency is what builds trust, clarity, and leadership presence—especially under pressure.
Train for Total Communication Alignment
Verbal clarity is only one part of being understood. If your delivery doesn’t match your intent, the message will fail.
We help leaders and organizations close that gap with structure, feedback, and practical training.
- Visit our Memberships page for coaching and systems that build full-spectrum communication confidence
- Or explore our Resources page for frameworks to help you audit and realign how you show up—visually, verbally, and strategically
Say it. Mean it. Match it. That’s congruent communication.