Listening might seem like a basic communication skill—but in reality, it’s one of the most undervalued, untrained, and misunderstood leadership behaviors in business today.
In this episode of the Revolving Change Podcast, Jorge Loebl and Joanna Edera take on the topic of listening—not as a nice-to-have, but as a core performance driver that directly affects culture, conflict resolution, decision-making, and trust.
If you think you’re a good listener, this episode might challenge that belief—in the best way.
Key Insight: Most people think they’re good listeners, but they’re not. Listening is not the same as hearing. True listening is a conscious, structured effort that starts with awareness and agreement—not just intent.
This episode explores:
- The difference between hearing and active listening—and how most teams confuse the two
- What stops people from listening, even when they think they are
- How managers can unintentionally damage trust by not creating a listening environment
- Practical steps for improving personal and organizational listening culture—from the inside out
Watch the Full Podcast Episode

From attention spans to communication breakdowns, this episode gets honest about what listening looks like in real-world leadership and why it's often the cause behind performance, engagement, and trust issues.
Prefer to Listen On-the-Go?
Jorge and Joanna share practical insights, leadership examples, and hard truths about what it takes to shift from passive communication to intentional listening environments—especially at the executive and team level.
Final Thought: If No One’s Listening, Nothing’s Working
You can have the right tools, structure, even strategy—but if no one is listening, none of it sticks.
And the effects are bigger than missed messages. When people feel unheard, they disengage. Morale drops. Accountability slips. Trust fractures.
Whether you're a CEO, team lead, or individual contributor, creating an environment where people are heard—clearly and consistently—isn’t optional. It’s essential.
Upgrade How You Lead Conversations
Being a better listener isn’t about being quiet.
It’s about creating mutual clarity, shared attention, and actionable communication—especially when the stakes are high.
We can help you develop that system:
- Visit our Memberships page to get structured coaching that trains you and your teams in real-time listening and communication mastery
- Or explore our Resources page for tools that help embed listening as a strategic skill—not a passive habit
Listening isn’t soft. It’s strong. It’s precise. And it’s the skill your culture needs now.
Start building it today.